Terms of Service

Last Updated: [Insert Date]

Welcome to H²I Fragrances. By accessing or using our website, placing an order, or purchasing our products, you agree to the following Terms of Service.

1. About H²I Fragrances

H²I Fragrances provides handcrafted fragrances and related products through our online store.

Throughout these Terms, “we,” “us,” and “our” refer to H²I Fragrances, while “you” and “your” refer to the customer or website visitor.

2. Using Our Website

You agree to use our website only for lawful purposes.

When placing an order, you are responsible for providing accurate and complete information, including your name, phone number, email address, billing details, and delivery address.

We reserve the right to refuse, cancel, or limit an order where necessary.

3. Our Products

We make every effort to display our fragrances, packaging, colors, and product details as accurately as possible.

However, product colors and appearance may vary slightly depending on your device, screen settings, lighting, or photography.

Product descriptions, availability, packaging, and other details may be updated from time to time.

4. Orders

When you place an order, you are requesting to purchase the selected products from H²I Fragrances.

An order is considered confirmed once we accept and process it.

Please carefully review your order before completing your purchase. Once an order has been processed or dispatched, cancellation or modification may not be possible.

Returns and exchanges are handled according to our Refund & Return Policy.

5. Prices and Promotions

All product prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices, discounts, promotional offers, and product availability may change without prior notice.

The price applicable to your order will be the price displayed at the time your order is placed.

6. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated delivery timeframe communicated to you.

Delivery times are estimates and may vary due to courier delays, weather, public holidays, incorrect customer information, or circumstances beyond our control.

Once an order has been handed over to the courier, delivery is subject to the courier's delivery process.

Please ensure that your delivery information and contact number are correct when placing your order.

7. Returns & Exchanges

Our return and exchange conditions are explained in our Refund & Return Policy.

If your order arrives damaged, incorrect, or has another eligible issue, please contact us as soon as possible with your order details and supporting photographs where applicable.

8. Fragrance Performance

Fragrance performance may vary from person to person depending on skin type, weather, temperature, application method, and other factors.

Any stated longevity or projection information is an indication and should not be considered a guarantee of identical performance for every customer.

9. Intellectual Property

All H²I Fragrances trademarks, logos, product names, photographs, graphics, written content, designs, and other original materials available on our website are owned by or licensed to H²I Fragrances.

You may not copy, reproduce, modify, distribute, sell, or use our content or branding for commercial purposes without our prior written permission.

10. Third-Party Services & Links

Our website may use third-party services, including payment, shipping, technology, or other service providers.

We are not responsible for the content, policies, availability, or practices of third-party websites or services that may be linked through our website.

11. Website Information

We aim to keep the information on our website accurate and up to date. However, occasional typographical errors, pricing errors, product information errors, or omissions may occur.

We reserve the right to correct such errors and update information when necessary.

12. Prohibited Activities

You must not use our website to:

• Engage in unlawful activities

• Provide false or misleading information

• Attempt to interfere with the security or operation of our website

• Copy or misuse our intellectual property

• Upload malicious software or harmful code

• Attempt unauthorized access to our systems

• Use our website in a way that may harm H²I Fragrances or its customers

13. Limitation of Liability

To the extent permitted by applicable law, H²I Fragrances will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page. Your continued use of our website after changes are posted means that you accept the updated Terms.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

H²I Fragrances
Email: h2ifragrances@gmail.com
WhatsApp: +92-335-111-78-45

Essence Beyond the Expected.